Generative Care: The Total Dematerialization of Healthcare

Dematerialization is the transformation process where physical resources, systems, or services are modeled and represented digitally, thereby reducing or eliminating the need for tangible or physical materials and resources.

As we navigate the digital age, healthcare finds itself in the throes of yet another revolution. The previously unimaginable is becoming a reality as generative artificial intelligence (AI) ushers in an era marked by its increased generative utility from extensive, high-quality data. Healthcare organizations stand at the forefront of this tectonic shift, and their survival depends on how swiftly and effectively they dematerialize every aspect of healthcare.

Traditionally, healthcare existed predominantly in the physical world, characterized by human interaction, tangible medical instruments, and hardcopy records. However, a significant shift is occurring, evident in the growth of digital medical records, telemedicine, remote patient monitoring, and clinical trial digitization. Yet, several areas within healthcare are still ripe for further dematerialization such as radiology, pathology, and surgical training.

Dematerializing these areas will not only increase efficiency but also confer significant benefits. With generative AI, human interpretation in radiology can be enhanced, reducing diagnostic errors. Digital pathology could democratize access to specialist opinions globally. A fully digitized surgical training approach could provide endless practice opportunities, thus improving surgical outcomes.

Beyond these immediate advantages, the more comprehensive dematerialization of healthcare could enable a future where generative AI, fueled by extensive and diverse dematerialized data, can predict health risks, devise personalized prevention strategies, and fine tune treatments. This signifies a shift from reactive to predictive, personalized, and preventative healthcare.

Winning Healthcare’s New Arm Race

The journey towards this digital utopia begins not just with the dematerialization of data, but the leap from data management to data mastery. Herein lies a distinct difference. Data management involves the basic yet crucial practices of data collection, storage, and processing. In contrast, data mastery involves a deeper study and understanding of the structure and vocabulary of large, varied datasets, which often requires partnerships with leading service providers to integrate novel and diverse datasets.

Without appropriate, rich, and expansive datasets, the size and sophistication of an AI model are irrelevant. In fact, eventually generative AI models will become commonplace as open-source solutions flourish and AI deployment barriers decrease. So, the real competitive advantage lies not in the AI model but an organization’s ability to gather, process, and leverage the right subsets of data. Ultimately, the key differentiators in the ensuing healthcare arms race will be the dematerialization of healthcare, data mastery, and the formation of novel data integration partnerships.

Neglecting this impending reality could be catastrophic as organizations risk becoming obsolete, replaced by more agile competitors that can harness the power of data through accelerated dematerialization. Conversely, organizations that embrace this revolution have the potential to unlock new levels of efficiency, accessibility, and efficacy with new intelligence-powered business models. Generative care has arrived and is here to stay.

  • Richie Etwaru

    Richie Etwaru is Co-founder and Chief Creative Officer at Mobeus. Richie, a participant in the ever-evolving field of AI and the future, has had the opportunity to be involved in business model transformations across multiple industries. At organizations such as IQVIA, UBS, Barclays, and Wells Fargo, his work has focused on the practical application of advanced technologies to improve operational efficiency and shape markets.

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