PM360 2023 Innovative Metaverse EVERSANA AI Interactive Assistant

A computer generated image of an old women with white hair and glasses with a text bubble that says "Hi, I'm Vivian your GluViva Navigator. If you have questions about Gluviva or type two diabetes, I can help!"

EVERSANA AI Interactive Assistant

A Medical Education Avatar

In the ever-evolving landscape of medical education, artificial intelligence with the advent of generative AI has ushered in a new era of learning. EVERSANA and its innovation team have been at the forefront of new technologies for years.

Under the leadership of Faruk Capan, the team has been one step ahead of the industry. One of their most groundbreaking developments has the potential to transform the way HCPs and patients are educated and connected to disease information through AI-generated multi-media content—like an interactive avatar.

Built using a combination of generative AI, synthetic video, and large language models, EVERSANA’s interactive avatar relies on pre-approved scripts based on regulatory requirements. Generative AI allows dynamic, lifelike conversations. Through the integration of compliant documents, the avatar becomes a reliable source of medical information while maintaining compliance with industry standards.

EVERSANA’s avatar plays a pivotal role in aiding patient engagement. Patients often struggle to understand medical conditions and treatment options. The avatar simplifies complicated information. Patients can interact with the avatar to ask questions, seek clarification, and receive guidance.

In today’s digital age, communication mode is as important as the message itself. EVERSANA’s interactive avatar provides channel-agnostic, accessible information when users need it most. Whether it’s a live media display in a clinical setting, an engaging presence on social media, or a responsive website guide, the avatar provides consistent and reliable information.

This innovation is continuing to grow and expand in its abilities. The protocol has been shared with several clients in the past months, garnering strong interest. It has the potential to create unmatched, customized experiences for all audiences.

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