Ashfield, part of UDG Healthcare plc, is a global leader in commercialization services for the pharmaceutical and healthcare industry. Operating across two broad areas of activity—commercial and patient services and communication services—Ashfield focuses on supporting healthcare professionals and patients at all stages of the product lifecycle. Ashfield’s Commercial and Patient Services include a wide range of individually designed sales-oriented programs that can be implemented on their own or as part of a multichannel solution. Services include:
- Scalable, flexible Field Sales teams and Inside Sales.
- Contact center support for patients and HCPs, located at Ashfield’s headquarters in Fort Washington, PA.
- Customer Service Teams to compliment field sales or as standalone teams that increase visibility through more visits, for more products, for lower costs.
- Patient support programs to improve patient interaction with a specific therapy or device as well as provide HCP education, all to improve adherence and patient outcomes.
Clients benefit from a fluid relationship based on tailoring programs to fit a need. Ultimately, the patient benefits from cohesive and accessible strategies.
Ashfield
1100 Virginia Drive
Fort Washington, PA 19034
215-347-6400
www.ashfieldhealthcare.com/en/
Twitter: @Ashfield_USA
Leadership:
Greg Flynn, Regional President, Ashfield US
New Business Contact:
Barbara Stevens
barbara.stevens@ashfieldhealthcare.com
215-347-1161
What Makes Us Innovative:
Ashfield employs a philosophy of aggregating small innovations to create industry change that benefits patients. Ashfield’s Patient Solutions offering is an example of this innovation. Our Patient Support Programs provide a unique approach to adherence through segmentation, persona development, and a multichannel approach to communication. Based on patient preferences resulting from methodically designed personas, patients receive information in a way that is both psychologically and technologically optimal. Ashfield accomplishes this by integrating its businesses and expertise across the value chain for Patient Solutions.
