ELITE 2018 Transformational Leader Ken Freirich of Health Monitor Network

Ken Freirich

President

Health Monitor Network

The Point of Care Leader

When Ken Freirich, President of Health Monitor Network, first joined the company 13 years ago, there were about a dozen people in a very small New York office, but his vision extended well beyond that: “I saw the tremendous potential of the platform and the need in the patient-engagement marketplace,” he says. “I felt the company had the ingredients for something extraordinary, and I could help grow it.” Using his gift for acquiring the right talent, he ultimately helped transform the company into the point-of-care leader it is today.

Under Ken’s leadership, HM has grown tenfold in revenue, boasts hundreds of employees/contractors, has grown the network to over 200,000 physician offices through 400,000 healthcare providers, and provides award-winning content to tens of millions of patients. The product line has been transformed too, expanding from a handful of magazines to dozens of condition-specific patient-education publications, exam-room posters, mobile apps, as well as a suite of digital products for exam and waiting rooms. All are intended to educate and empower patients, while facilitating patient-HCP dialogue.

The power of the products is recognized by clients: “I’ve partnered with Health Monitor for years,” says Debra Hagan, Marketing Director at Allergan, and formerly at Novo Nordisk and Janssen. “I’ve seen the platform deeply engage patients and deliver significant multifold ROI every single time.”

Ken credits much of the company’s transformation to the amazing team he has assembled. Says VP and Creative Director John Angelini: “Through Ken, I have learned the power of believing—this has cultivated a strong work ethic, persistence to achieve goals, and the confidence that anything is possible.”

SVP, New Products, Technology and Strategy, Alex Dong echoes the sentiment: “I benefited most from working through challenges with Ken. No matter how impossible the task, he is always in control. That calmness instills confidence in the team, helping us accomplish our goal.”

Ken also plays drums in a rock and roll band called MedROCK, is an international philanthropist, and founded a business plan competition at Skidmore College (he started his first publishing business there as a sophomore) eight years ago that continues to inspire both Ken and hundreds of students.

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