Joanna Fuke Joanna Fuke

Joanna Fuke is VP, CRM Strategy at Klick Health. With over 25 years of experience in Customer Relationship Management and Loyalty on both the client and agency side, Joanna is a passionate advocate of using data, metrics and analytics to derive actionable insights to drive fully integrated, multi-channel communications programs across a variety of channels.

Best of Breed Relationship Management—CRM of Today and Tomorrow

Today, Customer Relationship Management (CRM) bears little resemblance to what it was when it ...