athenahealth @ HIMSS18: Healthcare Providers, Care Staff, and Leadership Are Finally Being Freed from Administrative Burden

Also: Sneak Peek Epocrates Connect, A Universal Mobile App Designed to End Industry’s Status Quo EHR Experience and Unleash Unparalleled Access to Clinical Information

On Stage: CEO Jonathan Bush Hosts Thomas Jefferson University and Jefferson Health President and CEO Stephen Klasko, M.D.

At Booth #119: Fireside Chats with More Than 20 Healthcare Thought Leaders, Including athenahealth Chairman Jeff Immelt

WATERTOWN, Mass., March 01, 2018 (GLOBE NEWSWIRE) — athenahealth, Inc. (NASDAQ:ATHN), a leading provider of network-enabled services for hospital and ambulatory clients nationwide, will show how it reduces administrative burden for healthcare providers, care staff, and leadership teams at the HIMSS Annual Conference and Exhibition (March 5-9 in Las Vegas, Nevada). The company will also preview imminent offerings that aim to untether providers and care staff from the industry’s current electronic health record (EHR) experience and unleash new levels of clinical information access and care coordination.

“Just this month, the Journal of the American Medical Association published a study showing the time and cost tax of administrative overload can be as high as 100 minutes per primary care visit and account for as much as 25 percent of revenue.1 Physicians, care staff, and healthcare leadership teams deserve better,” said Jonathan Bush, CEO of athenahealth. “Every hour of every day, administrative pain prevents them from doing their jobs. By removing friction and burden from workflows, we aim to free people to do what matters: keep current patients happy and attract new ones, improve staff productivity, share knowledge, and grow. It’s happening now. And it’s time to deploy next-generation technologies like artificial intelligence and machine learning at scale. We believe we’ve collected the right partners, are advancing the most impactful technologies, and work with the bravest providers. This year at HIMSS, we’re sharing some of what we’ve done so far and what’s next on our journey to become healthcare’s first platform company.”

At athenahealth’s booth (#119), HIMSS18 attendees will experience: 

  • Reduced administrative burden stemming from healthcare’s most burdensome tasks. In 2017, athenahealth leveraged machine learning to process 90 percent of the 120 million documents its clients received. The company will showcase how it will continue to drive automation and efficiency to documentation processing, medical coding, and authorization management, and will preview early iterations of its national calendar asset—a scheduling functionality with the goal of enabling patients and providers to schedule care appointments with the same ease as making an online dinner reservation.
  • An untethered and barrier-free EHR experience that goes beyond a virtual mobile assistant. athenahealth will introduce Epocrates Connect, a new provider-facing mobile application able to connect to multiple EHR systems and facilitate new levels of documentation and care coordination.
  • Enhanced access to information across disparate EHR systems, benefitting providers and patients alike. As KLAS’s highest-rated EHR for deep interoperability, the athenaClinicals® EHR connects providers to approximately 75 percent of eligible Epic sites and 30 percent of eligible Cerner sites via CommonWell and Carequality. This year, athenahealth is also enabling its clients to offer health records via iPhone, empowering their patients to see a snapshot of their medical data from multiple providers in the Health app.

“We’re thrilled with the work athenahealth has underway with Apple. Our industry has long needed an effective way to bring useful, actionable health information to the patient, wherever and however they need to use it,” said Joel Feinman, president of Valley Medical Group. “The new connectivity between athenahealth and the Apple Health app provides an exciting opportunity for physicians and care teams to better employ patient-centered care and for patients to feel empowered in their own care experience.”

Not to Miss: athenahealth Presentations

What: “Physician Engagement as a Catalyst for Clinical and Financial Improvement”
When: Thursday, March 8, 4–5 p.m. PST
Who: Jonathan Bush, CEO of athenahealth, and Stephen Klasko, M.D., President and CEO of Thomas Jefferson University and Jefferson Health
Where: The Venetian, Palazzo G

Jonathan Bush and Stephen Klasko presentation trailer can be viewed here:

In addition to demonstrating its network services, athenahealth’s booth (#119) will feature fireside chats with clients, More Disruption Please (MDP) partners, industry influencers, and recipients of athenahealth’s inaugural Innovation Awards. Topics will range from replicable leadership lessons to the impact of athenahealth’s open network on daily workload and clinical care, and will cover successful financial improvement, high-performing interoperability, and more. Highlights include:

  • A fireside chat with Rasu Shrestha, CIO and Executive Vice President of University of Pittsburgh Medical Center
  • A panel with MDP partners, Robin, and NoteSwift on the power and potential of artificial intelligence in healthcare
  • A discussion between Jonathan Bush and Jeff Immelt, recently-appointed athenahealth Board Chairman

Alongside its booth (#119), athenahealth will unveil an augmented reality experience, which will bring to life providers’ examples of how athenahealth’s network has reduced friction across various clinical workflows and broken down silos between technologies and information.

To see the full schedule of onsite activities, please visit

To learn more about athenahealth and how it’s removing friction from healthcare, please visit booth #119 at HIMSS18 or visit Follow athenahealth’s social media channels for onsite activity updates, times, and locations, as well as timely insights from the athenahealth® network.

About athenahealth, Inc.

athenahealth is the most universally-connected healthcare network in the country. Everything we do is to enhance the experience and outcomes of healthcare. Today, we connect 111,000 providers and 106 million patients through clinical and financial services like electronic health records, population health tools, revenue cycle management, and care coordination. And, because we believe that collaboration and innovation will make healthcare work as it should, we aim to build the nation’s leading platform where providers, patients, payers, and innovators can partner to transform care, together. For more information, please visit

Forward-Looking Statements

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Contact Info:

Holly Spring
athenahealth, Inc. (Media)

Dana Quattrochi
athenahealth, Inc. (Investors)


1 Phillip Tseng, Robert S. Kaplan, Barak D. Richman, et al. (2018). “Administrative Costs Associated With Physician Billing and Insurance-Related Activities at an Academic Health Care System.” JAMA 319(7), 691–7.